A smiling woman is standing next to a blue VW while holding a suitcase and looking at a VW representative

Warranties and coverage - A little coverage goes a long way. The right coverage goes even further.

New electric vehicle warranty for ID.4

A father and son playing in the front yard with an ID.4 charging in the garage.

Your ID.4 warranty has great coverage for the road ahead.

New Vehicle Limited Warranty
4-year / 80,000 km* new-vehicle limited warranty ― wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation

High Voltage Limited Warranty
8-year / 160,000 km* – High Voltage System Limited Warranty which includes:

  • Protection to net 70% remaining battery capacity 
  • High-voltage battery module
  • Battery housing
  • High voltage battery
  • BMS control unit
  • BMS connector housing
  • Switch box high voltage battery
  • Connecting cable for battery module
  • Module monitor control unit
  • Cooling element
  • Connector housing
  • Transport / recycling cost

*whichever occurs first

New-vehicle warranty for 2018–2024 models

4-year / 80,000 km* new-vehicle limited warranty - wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Powertrain
5-year / 100,000 km* powertrain limited warranty

Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation

Roadside Assistance
4 years / 80,000 km*
See Roadside Assistance details.

For warranty information on 2017 or older models, consult your owners’ manual.

*Whichever occurs first.

A young man leaning on a silver Volkswagen.

Certified Pre-Owned warranty

Choose between our CPO Assurance Program and Premium Assurance Program.

Assurance Program

  • Remaining new-vehicle limited warranty
  • 6 months of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

Premium Assurance Program

  • Remaining new-vehicle limited warranty plus additional 2-year / 40,000 km limited extended warranty
  • 2 years / 40,000 km of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report
Know more about Certified Pre-OwnedOpen external link
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More warranties

  • VW brake pads

    Volkswagen Parts warranty

    Volkswagen Parts are backed by a 2-year / unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty. If purchased from an authorized dealer during the new-vehicle limited-warranty period, parts are covered for the longer of either the remainder of that new-vehicle limited-warranty period or a period of 2 years / unlimited kilometres.

    Plus, with our Lifetime Brake Pad replacement program, once you pay for your first expert VW brake pad and disc replacement service, we’ll cover the cost of genuine VW brake pads for as long as you own your vehicle (installation and brake discs are extra).* 

    **To be eligible for lifetime brake pad program, a customer must first purchase a set of new Volkswagen Brake Pads and matching Volkswagen Brake Discs and have these installed by a Volkswagen Dealer in Canada. Thereafter, the cost of replacement brake pads will be covered at no charge as long as the same customer still owns the vehicle for which the first set of replacement brake pads and discs was purchased and installed by a VW dealer in canada.  The Lifetime Brakepad Warranty program is non-transferable. Program does not include cost of new brake discs or installation.

    Shop Volkswagen Brake PartsOpen external link

     

    Find a dealer
  • VW wheel and tire

    Accessories warranty

    Accessories are covered for the new-vehicle limited warranty period of 4 years / 80,000 km (whichever occurs first) when purchased at the time of new vehicle purchase. If purchased from an authorized dealer during the new-vehicle limited warranty period, accessories are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.

    Accessories are covered for the 2-year / 40,000 km CPO limited warranty extension when purchased at the time of CPO vehicle purchase with the Premium Assurance Program.

  • VW battery

    Battery warranty

    Volkswagen batteries are backed by a 3-year / unlimited-kilometre limited warranty,* and for 2 years after Volkswagen will absorb a prorated percentage of the battery replacement cost.**

    *A limited warranty of 3 years, with no kilometre limit, applies when Volkswagen Original batteries are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer.
    **This proration policy applies until the battery has been in service for 5 years. Installation and applicable taxes not included.

Roadside Assistance

Stay confident across Canada with our 24/7 Volkswagen Roadside Assistance

With Volkswagen Roadside Assistance, we help to make sure everyone gets home safely.

Find a participating dealer

Here are the dealers that are currently offering Roadside Assistance for out-of-warranty vehicles that come in for select services.*

*Offer available with select paid service at participating Volkswagen dealerships. Roadside Assistance is provided by Xperigo. Term length of Roadside Assistance coverage will be determined by dealer. Offer expires December 31, 2024, and is subject to cancellation without notice. Offer cannot be exchanged, transferred, or redeemed for cash. “Volkswagen” and the Volkswagen logo are registered trademarks of Volkswagen AG. Please see your VW dealer for details.

  • Volkswagen technician working on car

    Recall information

    Recalls address defects relating to motor vehicle safety or non-compliance with applicable Canadian federal motor vehicle safety or emissions standards.

    In the interest of safety or the environment, recall work should be completed by a Volkswagen dealer as soon as possible.

    If you have questions about a recall, please contact your Volkswagen dealerOpen external link or Volkswagen Customer CareOpen external link.

  • VW TDI diesel engine

    TDI warranty

    Own or lease a VW TDI vehicle? You may be eligible for an extended emissions warranty.

    TDI extended emissions warranty information

Have a coverage question?

Visit Customer Care or call us at 1-800-822-8987, between 9:00am and 5:00pm EST, Monday through Friday.

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© Volkswagen Canada 2024

Disclaimers by Volkswagen

† Prices shown are MSRP where indicated. MSRP is the Manufacturer’s Suggested Retail Price and excludes taxes, freight and PDI ($1,950 (Jetta, Jetta GLI, Golf GTI and Golf R), $2,100 (Tiguan, Taos, ID.4) and $2,150 (Cross Sport, Atlas), levies, fees, optional equipment, license, insurance, registration, and any dealer or other charges (where applicable). If MSRP is not mentioned, prices shown include freight and PDI, environmental levies, and a $500 representative dealer admin fee (actual fee amount is set by dealers and varies, up to $500). Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. Prices are in Canadian dollars. This is not an offer to sell at a certain price. Actual selling prices and terms are set by dealers. European or American models may be shown. Specifications, equipment, options, and prices are subject to change without notice. Although we endeavour to ensure that the information contained on the website is accurate, as errors may occur from time to time, customers should contact their local Volkswagen dealer for details. Photos for illustration purposes only.  Model specifications provided may vary based on selected trim, options, and installed accessories.
**Limited time lease offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2024 Taos 1.5T Highline base model with 7-speed automatic DSG® with Tiptronic® 4MOTION® transmission / 2024 Tiguan 2.0T Highline base model with 8-speed automatic with Tiptronic® 4MOTION® transmission /  2024 Atlas 2.0T Execline base model with 8-speed automatic transmission with Tiptronic® 4MOTION® transmission having a starting MSRP of $37,995/ $45,495 / $60,495. $2,100 / $2,100 / $2,150 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10 OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers.Lease example: 36-month term at 2.99% APR equals a weekly payment of $132/ $154 / $221, $0 down payment or equivalent trade-in, $530 / $620 / $880 security deposit, and first weekly payment due at lease inception. License, insurance, registration, options and applicable taxes are extra. Total lease obligation: $20,483 / $23,951 / $34,406. Residual value is 61% / 61% / 55%.  Annual 16,000 kilometre allowance; charge of $0.15/km per excess kilometre. Offers end April 30, 2024 and are subject to change or cancellation without notice. Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply.  Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2024 Volkswagen Canada.
^ Limited time lease offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2024 Atlas 2.0T Execline base model with 8-speed automatic transmission with Tiptronic® 4MOTION® transmission / 2024 Atlas Cross Sport 2.0T Execline base model with 8-speed automatic transmission with Tiptronic® 4MOTION® transmission having a starting MSRP of $60,495/ $59,395. $2,150 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10 OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. Lease example: 36-month term at 2.99% APR equals a weekly payment of $221 / $214, $0 down payment or equivalent trade-in, $880/ $850 security deposit, and first weekly payment due at lease inception. License, insurance, registration, options and applicable taxes are extra. Total lease obligation:$34,406 / $33,267. Residual value is 55%/ 56%.  Annual 16,000 kilometre allowance; charge of $0.15/km per excess kilometre. Offers end April 30, 2024  and are subject to change or cancellation without notice.   ^^Rate shown after 0.50% loyalty rate reduction. Loyalty offer available to eligible current Volkswagen owners and previous Volkswagen owners who returned a leased vehicle, or whose finance contract with Volkswagen Financial Services ended, within the past 90 days (some exceptions apply), with purchase or lease (through Volkswagen Financial Services, on approved credit) of new and unregistered 2024 Atlas and Cross Sport vehicles. The loyalty rate on any loan or lease, including the discount, will not be below 0.0%. Offer is transferable to an immediate family member living in the same household as the Primary/Co-Primary buyer or lessee. Offer is non-exchangeable for cash. Loyalty reduction applies to Volkswagen Special Rates offered through Volkswagen Financial Services excluding the Dealer Employee Purchase program rates. Valid identification and proof of valid loan/lease for/of Volkswagen that was: (i) active for a minimum of 90 days; (ii) in good standing throughout the term; and (iii) that ended within the 90 days prior to the expiry of this offer, are required. Volkswagen vehicles currently being financed/leased with Volkswagen Finance are not eligible for the rate reduction. Offer expires April 30, 2024 and is subject to change or cancellation without notice. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply.  
*** Limited time lease offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2024 Jetta 1.5T Highline base model with 8-speed automatic transmission with Tiptronic® transmission having a starting MSRP of $31,595. $1,950 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10 OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500) included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. Lease example: 36-month term at 3.99% APR equals a weekly payment of $128. $0 down payment or equivalent trade-in, $510 security deposit, and first weekly payment due at lease inception. License, insurance, registration, options and applicable taxes are extra. Total lease obligation: $19,960. Residual value is 55%. Annual 16,000 kilometre allowance; charge of $0.15/km per excess kilometre. Offers end April 30, 2024 and are subject to change or cancellation without notice. Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply.  Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2024 Volkswagen Canada
△△Limited time finance offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2024 Golf GTI 2.0T Performance base model with 7-speed automatic DSG® with Tiptronic® transmission having a starting MSRP of $42,395. $1,950 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10 OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500) included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Finance example: 36-month term at 5.99% APR equals a weekly payment of $316. $0 down payment or equivalent trade-in due at signing. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. License, insurance, registration, options and applicable taxes are extra. Cost of borrowing is $4,194 for a total obligation of $49,230. Offers end April 30, 2024 and are subject to change or cancellation without notice.  Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply.   
⁑ Loyalty offer available to current Volkswagen owners and previous Volkswagen owners who returned a leased vehicle, or whose finance contract with Volkswagen Financial Services ended, within the past 90 days (some exceptions apply), with purchase or lease of a new, unregistered Volkswagen model. 2 yr VW Prepaid Maintenance Plan provided at no additional cost. If customer purchases longer maintenance, offer will cover the first 2 years / 30,000 km at the value indicated and customer will pay the balance. Plan covers regular maintenance appointments (for services recommended by VW) within 2 years or 30,000 km (whichever occurs first). Visit https://www.vw.ca/en/shopping-tools/prepaid-maintenance.html or your Volkswagen dealer for more details. Valid identification and proof of valid loan/lease for/of Volkswagen that was: (i) active for a minimum of 90 days; (ii) in good standing throughout the term; and (iii) that ended within the 90 days prior to the expiry of this offer, are required. Volkswagen vehicles currently being financed/leased with Volkswagen Financial Services are not eligible for the rate reduction. Offer is transferable to an immediate family member living in the same household as the Primary/Co-Primary buyer or lessee. Offer is non-exchangeable for cash. Offer ends January 2, 2025 and is subject to change or cancellation without notice.
△Limited time finance offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2024 ID.4 Electric ID.4 PRO AWD base model with single-speed transmission having a starting MSRP of $57,995. $2,100 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10 OMVIC fee, $68 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500) included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Finance example: 36-month term at 0.99% APR equals a weekly payment of $396. $0 down payment or equivalent trade-in due at signing. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. License, insurance, registration, options and applicable taxes are extra. Cost of borrowing is $914 for a total obligation of $61,710. Offers end April 30, 2024 and are subject to change or cancellation without notice. ◊◊Amount shown is the maximum incentive provided by the applicable governments. VW does not administer these incentives. BC offers an incentive of up to $4,000 based on income. Amounts and eligibility are subject to change. Incentive information is provided for informational purposes only and VW makes no representations about the actual amount or eligibility for the incentive. See the provincial or federal administrator for details. Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply.  Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2024 Volkswagen Canada.
◊◊Amount shown is the maximum incentive provided by the applicable governments. VW does not administer these incentives. BC offers an incentive of up to $4,000 based on income. Amounts and eligibility are subject to change. Incentive information is provided for informational purposes only and VW makes no representations about the actual amount or eligibility for the incentive. See the provincial or federal administrator for details.